Trial licenses

To univocally detect the machine identity, a machine fingerprint is generated when the trial license is activated. 
If, for any reason, the fingerprint changes the license will be revoked.

Common fingerprint changes are:

  • replacement of core hardware parts (i.e., HDD drives, CPU or network interfaces)
  • particular Windows network connection configuration changes (i.e. add or removal of virtual network interfaces)

To solve the problem, try to re-activate a trial license or contact our support.

This problem doesn't affect standard licenses.

Standard licenses

Please check your license: this error normally occurs when you upgrade to a version released after the license expiration date.
To solve the problem, downgrade to a previous version or upgrade your license.